01
Preparing
Complete the browser, pharmacy, access, and starter-pack prerequisites before configuring your clinic in BnTRx.
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BnTRx
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02
Setup
Configure your clinic details, invite staff, assign roles, and enter your initial vial stock before using BnTRx with patients.
03
Register A Patient
Help a patient complete the BnTRx QR registration journey and confirm that their details reach the clinic intray.
04
Patient Records
Review patients received through the BnTRx Form Intray, confirm new records, and match registrations to existing patient records.
05
Post Treatment
Follow the post-treatment order checklist from Incomplete through Draft, Submitted, and Ordered status.
06
Vial Stock
Use the Stock tab to monitor the clinic's vial supply and identify stock that is on hand, submitted for replacement, or on its way from HPS.
07
Delivery Of Vials
Check replacement vial deliveries and record their receipt in BnTRx so the clinic's stock levels remain accurate.
08
Treatment Records
Use the Log tab to review treatment history and delivery records, with filters for status, doctor, and medication.
01
System Requirements
Confirm supported browsers, devices, and URLs before onboarding clinic staff and patients.
02
Access and Login
Understand how clinic users activate their account and where they log in to BnTRx Clinic.
03
User Roles and Permissions
Use this guide to assign Admin, Doctor, and Nurse permissions safely and correctly.
01
Clinic Registration
Register a new clinic and complete the initial authentication setup for administrator access.
02
Clinic Setup and Staff Management
Update your clinic information, administer existing staff accounts, and maintain staff access after the initial BnTRx setup.
03
Switch Linked Clinics
Use the multi-clinic switch to move between linked clinic accounts without logging out.
01
BnTRx Form App Overview
Learn when and why to use BnTRx Form for patient registration, consent, and co-payment capture.
02
Patient Registration via Form App
Use the detailed BnTRx Form registration reference and resolve common mobile verification, clinic connection, and payment setup issues.
03
Patient Registration via Paper Form
Use this fallback workflow when a patient cannot complete registration through the BnTRx Form app.
04
Existing Patient Payment and Password Help
Support existing users with payment method updates and password reset access.
01
Add New Patients
Manually register a patient who cannot use the BnTRx Form QR workflow, including consent, patient details, and clinic assignment.
02
Add Co-Payment Details (Existing BnTx Clinics)
Link existing BnTx Interact patient records to Stripe co-payment details inside BnTRx Clinic.
03
Edit and Delete Registered Patients
Update patient demographics and safely remove records that should no longer stay active.
04
Check and Merge Duplicate Patients
Use Match Existing Record to resolve duplicate patients and preserve current co-payment details.
01
Add Patient to Today's Clinic List
Create a new incomplete order from an existing registered patient record.
02
Change Session Date for New Orders
Set the correct session date data before creating an order from clinic and patient workflows.
03
Create Draft Order and Submit
Complete medication details, upload prescriptions, and submit orders to pharmacy processing.
04
Stop or Edit Order
Stop, revise, and resubmit orders during the two-hour submitted waiting period.
05
Order Not Required
Mark treatment activity where replacement vials and PBS co-payment are not required.
06
Pharmacy CSV Order Process
Understand nightly CSV batching to pharmacy and when order statuses move to Ordered.
01
Stock Table Overview
Understand each Stock table column, filter stock records, and interpret the quantities shown for every doctor and medication.
02
View Orders Sent to Pharmacy
Open reconcile views by doctor and medication to inspect ordered prescriptions and batch detail.
03
Receive and Reconcile Orders
Record complete or partial replacement-vial deliveries in BnTRx and confirm that the Stock table updates correctly.
04
Log and Treatment History
Use the Log view filters and search to review treatments across statuses, doctors, and medications.
01
eScripts
Find out how to use eScripts with your BnTRx orders, and never have to deal with paper prescriptions again!
02
Patient Intray Merge
Use this workflow when a new form entry in clinic intray already belongs to a patient who already exists in BnTRx, so staff can keep one active record and avoid duplicate patient files.