Training module

Pharmacy CSV Order Process

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Understand nightly CSV batching to pharmacy and when order statuses move to Ordered.

Pharmacy CSV process

  • Submitted clinic orders are compiled into one CSV batch for the clinic's nominated pharmacy.
  • The automated CSV email is sent overnight at 2:00 am after each day with processed orders.
  • Once sent, order status changes to Ordered and the order no longer appears in Today's Clinic List.
  • Use Stock view or Log view to review progress after pharmacy send.