Terms of Use

Terms governing access to and use of the BnTRx Platform.

Overview

Last updated: 19/03/2026.

These Terms of Use govern your access to and use of the BnTRx software platform (Platform).

By using the Platform, you agree to these Terms of Use and any policies we publish on the Platform from time to time (Policies).

If you do not accept these Terms of Use or any Policy, you must stop using the Platform.

In these Terms of Use, "we", "us" and "our" refer to Integra Medical Group Pty Ltd ACN 668 298 459 and its related bodies corporate. "You" and "your" refer to the user of the Platform.

Services

The Platform supports clinic workflows for botulinum toxin treatment, including prescription submission to section 94 pharmacies, stock control, and patient co-payment administration.

Restricted use

Unless we agree otherwise in writing, you may access and use the Platform only for your internal business purposes.

You must not on-sell, exchange for value, or otherwise commercialise information obtained through the Platform without our prior written consent.

User obligations

As a condition of using the Platform, you agree that you will protect your password and account credentials, keep your account information accurate and up to date, and comply with all applicable laws and regulations.

You must notify us immediately of any unauthorised use of your account, password, or any other security breach.

You are responsible for activity conducted through your account where you have failed to keep your credentials secure.

We may suspend or refuse access where permitted by law, including where you breach these Terms of Use or any Policy.

Prohibited conduct

You must not, and must not permit any third party to do any of the following.

a) scrape, crawl, deep-link, copy, monitor, or otherwise access Platform content through automated or unauthorised means;

b) bypass security controls, authentication controls, or access restrictions;

c) attempt unauthorised access to any part of the Platform or related systems;

d) probe, scan, or test vulnerabilities of the Platform or connected networks;

e) interfere with, disrupt, or degrade the Platform, including by introducing malicious code;

f) impersonate another person, forge identifiers, or misrepresent message origin;

g) resell, commercialise, duplicate, decompile, reverse engineer, or otherwise derive source code from the Platform;

h) share account credentials with another person;

i) remove copyright, trade mark, or other proprietary notices from the Platform or Services.

Data and licence

Except for information entered into the Platform by you or your staff that identifies your practice and personal information (Your Data), all Platform data and system-generated data remain our property (Data).

Your Data remains your property.

You grant us a worldwide, limited-term licence to access, use, process, copy, distribute, perform, export, and display Your Data to the extent required to provide Services to you.

You acknowledge that we may retain Your Data where required by law.

Subject to applicable privacy law, we may aggregate and de-identify information collected through the Platform so it can no longer be linked to an individual (Aggregate De-Identified Information).

We may use and share Aggregate De-Identified Information for lawful purposes, including analytics and research.

You warrant that you have obtained all rights, consents, and permissions needed to submit Your Data and personal information to the Platform and to grant the rights described in these Terms of Use.

You indemnify us and our related bodies corporate, officers, directors, employees, and agents against loss or liability arising from your breach of this warranty.

Intellectual property

We retain all right, title, and interest in the Platform, Data, and any related modifications.

Copyright in the Platform and Data (including text, graphics, logos, icons, sound recordings, and software) is owned or licensed by us.

If you provide feedback or suggestions about the Platform, all intellectual property rights in that feedback vest in us on receipt, to the extent permitted by law.

Disclaimers

The Platform and associated information are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we exclude all implied warranties, representations, and conditions, including merchantability, fitness for purpose, and non-infringement.

We do not guarantee uninterrupted, error-free, or secure access to the Platform, nor that defects will be corrected.

You are responsible for assessing whether Platform information and Services are appropriate for your intended use.

Limitation of liability

Nothing in these Terms of Use excludes, restricts, or modifies any right or remedy that cannot lawfully be excluded, restricted, or modified, including rights under the Australian Consumer Law (ACL).

Subject to that, we are not liable for indirect, incidental, special, consequential, or exemplary loss, including loss of profit, revenue, business, goodwill, reputation, data, or anticipated savings, arising out of or in connection with your use of the Platform.

Our maximum aggregate liability for claims connected to the Services is limited to the fees paid by you for the relevant Services in the 12 months immediately before the first event giving rise to the claim.

Where the ACL or another applicable consumer law applies and permits limitation, our liability is limited (at our option) to resupply of Services or a refund of fees for the affected Services.

Privacy

If you provide personal information to us, or we collect personal information through your use of the Platform, that information is handled in accordance with our Privacy Policy.

You are responsible for obtaining all consents required by applicable privacy law in connection with personal information you provide to us through the Platform.

Confidentiality

A party must not disclose the other party's Confidential Information without prior written consent unless disclosure is required by law.

Confidential Information includes the Platform design and specifications, Data, and any information that is reasonably confidential by nature.

Third-party links

The Platform may include links to third-party websites for convenience only.

We do not control and are not responsible for third-party content, availability, or privacy practices.

Term and termination

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, revocable, non-transferable, non-sublicensable right to access and use the Platform for internal business purposes.

Unless otherwise agreed in writing, either party may terminate the agreement by giving at least 30 days written notice.

On termination, you must immediately stop using the Platform, Services, and Data.

Clauses that by nature should survive termination continue after termination, including clauses dealing with data, intellectual property, disclaimers, limitation of liability, privacy, confidentiality, disputes, and general provisions.

Updates

We may release updates to alter, improve, or fix the Platform.

Where an update is likely to materially affect your use of the Platform, we will provide reasonable notice, which may be provided by email.

We may apply minor updates without notice.

Amendments

We may amend these Terms of Use and Policies from time to time by publishing updated terms on the Platform or emailing your nominated address.

If an amendment materially increases charges, increases your obligations, or reduces available Services, we will generally provide at least 30 days notice unless immediate change is required for legal, security, or operational reasons.

Your continued use of the Platform after notice constitutes acceptance of the amended Terms of Use and Policies.

Dispute resolution

The parties must first use reasonable endeavours to resolve disputes through good-faith negotiation.

If a dispute is not resolved within 10 business days (excluding weekends and public holidays in Sydney, Australia), either party may refer the dispute to arbitration.

Arbitration will be conducted in Australia under the ACICA Rules current at the time of referral.

General

These Terms of Use and Policies form the entire agreement between you and us regarding the Platform and supersede prior agreements on the same subject matter.

No agency, partnership, joint venture, employment, or franchise relationship is created by these Terms of Use.

These Terms are governed by the laws of New South Wales, Australia, and each party submits to the non-exclusive jurisdiction of the courts of New South Wales.

If any provision is invalid, illegal, or unenforceable, the remaining provisions continue in full force.

We may assign or novate this agreement on notice. You may not assign or novate your rights or obligations without our prior written consent.

Contact

Integra Medical Group Pty Ltd.

Suite 3a, Level 1, 17 Elsie St, Burwood NSW 2134.

Email: enquiries@integramedical.au.