Training module

Switch Linked Clinics

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Use the multi-clinic switch to move between linked clinic accounts without logging out.

Before you start

  • Switch Clinic appears only when your login has more than one linked clinic account.
  • If Switch Clinic is not visible, ask your clinic administrator to confirm linked clinic access for your user.

Switch clinic

  1. 1

    Open the left sidebar in BnTRx Clinic.

  2. 2

    In the account area near the bottom, select the Switch Clinic dropdown.

  3. 3

    Choose the clinic account you want to open.

  4. 4

    Wait for the success message and automatic page refresh.

What happens after switching

  • BnTRx updates your active clinic session to the selected linked account.
  • The page reloads in the same tab and refreshes data for the selected clinic.
  • You can switch back at any time from the same dropdown.

Troubleshooting

  • If switching fails, retry once and confirm your internet connection is stable.
  • If it still fails, contact support@integramedical.au or call 02 5603 8821.